At the moment, we have identified an issue regarding game items not being sent properly after purchasing from the Google Play Store. This issue has been confirmed as occurring for not only Lineage 2: Revolution, but also for generally all other games that were purchased from the Google Play Store.
We will be taking preventative measures to fix this issue as quickly as possible. When this issue gets fixed, we will post a separate notice. We deeply apologize for any inconveniences that were caused towards your gameplay.
* Regarding the intermitent issue with non-received items/bundles after purchasing using Google Play. Please be advised that the refund will be processed in sequential order. If the refund is not reflected in your account after some time, please contact us through the Lineage 2:Revolutions Customer Center.